Terms & Conditions
Last updated: June 24, 2026
1. Agreement to Terms
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("you", "your") and Denobiq Inc. ("Ajamjo", "we", "us", "our"), governing your access to and use of the Ajamjo platform, including our website, guest portal, property dashboard, and all related services (collectively, the "Service").
By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Service.
2. Description of Service
Ajamjo provides a guest experience platform that helps hotels and short-term rental properties deliver personalized travel itineraries, manage guest communications, and promote on-property experiences and local activities. The Service includes:
- AI-generated personalized guest itineraries
- Property management system (PMS) integrations
- Guest communication, email, and SMS text messaging tools
- Property dashboard and analytics
- Promotion and upsell management
3. Eligibility
You must be at least 18 years of age and have the legal authority to enter into these Terms. If you are using the Service on behalf of a business or organization, you represent and warrant that you have the authority to bind that entity to these Terms.
4. Account Registration
To access certain features of the Service, you may be required to create an account. You agree to:
- Provide accurate, current, and complete information during registration.
- Maintain the security of your account credentials.
- Promptly notify us of any unauthorized use of your account.
- Accept responsibility for all activities that occur under your account.
5. Acceptable Use
You agree not to use the Service to:
- Violate any applicable law, regulation, or third-party rights.
- Transmit any harmful, threatening, abusive, or otherwise objectionable content.
- Attempt to gain unauthorized access to the Service, other accounts, or any related systems.
- Interfere with or disrupt the integrity or performance of the Service.
- Use the Service for any fraudulent or misleading purpose.
- Reverse-engineer, decompile, or disassemble any part of the Service.
- Scrape, crawl, or use automated means to access the Service without our prior written consent.
6. Subscription and Fees
Certain features of the Service are available on a subscription basis. By subscribing, you agree to pay the applicable fees as described on our pricing page or in a separate order form. Unless otherwise stated:
- Subscriptions renew automatically at the end of each billing cycle.
- You may cancel your subscription at any time; cancellation takes effect at the end of the current billing period.
- Fees are non-refundable except as required by applicable law or as expressly stated in a separate agreement.
- We reserve the right to change our fees upon reasonable notice. Continued use of the Service after a fee change constitutes acceptance of the new fees.
7. Intellectual Property
The Service and its original content, features, and functionality are and will remain the exclusive property of Denobiq Inc. and its licensors. The Service is protected by copyright, trademark, and other intellectual property laws. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.
You retain ownership of any content you submit through the Service (e.g., property descriptions, promotions). By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display that content solely for the purpose of operating and improving the Service.
8. AI-Generated Content
The Service uses artificial intelligence to generate travel itineraries and recommendations. AI-generated content is provided for informational purposes only. We do not guarantee the accuracy, completeness, or suitability of AI-generated content. You acknowledge that:
- AI-generated itineraries are suggestions and should be verified independently.
- We are not responsible for any decisions made based on AI-generated content.
- Business hours, availability, and details of recommended venues or activities may change without notice.
9. Third-Party Integrations
The Service may integrate with third-party platforms (for example, your property management system (PMS) provider, OpenAI, Resend, and Twilio). Your use of third-party services is governed by their respective terms and conditions. We are not responsible for the availability, accuracy, or practices of any third-party services.
10. SMS / Text Message Terms
Where a participating property offers SMS and you opt in, the following terms apply to that text-message program:
- Program description. The property sends you stay-related text messages, which may include arrival and check-in instructions, important property updates, optional itinerary and concierge suggestions, and occasional on-property and local recommendations.
- Message frequency. Frequency varies and depends on your stay, typically 3 to 8 messages per stay.
- Cost. Message and data rates may apply. Your mobile carrier's standard rates apply to messages you send and receive.
- Opt-out. Reply STOP to any message at any time to unsubscribe and stop all further messages. Reply START to re-subscribe after a previous STOP.
- Help. Reply HELP for help, or contact the property's front desk.
- Voluntary consent. Opting in to text messages is not a condition of making or keeping a reservation.
- Carriers. Mobile carriers are not liable for delayed or undelivered messages.
Messages are sent via Twilio, Inc. (a US-based service provider). For details on how your mobile phone number and message content are processed, including international data-transfer safeguards, see the "SMS Text Messages" section of our Privacy Policy.
11. Data and Privacy
Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal data. By using the Service, you consent to the data practices described in our Privacy Policy.
12. Disclaimer of Warranties
The Service is provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, secure, or error-free.
13. Limitation of Liability
To the maximum extent permitted by applicable law, Denobiq Inc. and its directors, officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, or goodwill, arising out of or in connection with your use of the Service, whether based on warranty, contract, tort, or any other legal theory, even if we have been advised of the possibility of such damages.
Our total aggregate liability for all claims arising out of or relating to these Terms or the Service shall not exceed the amount you paid to us in the twelve (12) months preceding the event giving rise to the claim.
14. Indemnification
You agree to indemnify, defend, and hold harmless Denobiq Inc. and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in any way connected with your access to or use of the Service, your violation of these Terms, or your violation of any third-party rights.
15. Termination
We may terminate or suspend your access to the Service immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination:
- Your right to use the Service will immediately cease.
- We may delete your account and associated data in accordance with our Privacy Policy and data retention practices.
- All provisions of these Terms that by their nature should survive termination shall survive, including intellectual property, disclaimers, indemnification, and limitation of liability.
16. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles. Any disputes arising from these Terms or the Service shall be subject to the exclusive jurisdiction of the courts located in Toronto, Ontario, Canada.
17. Changes to Terms
We reserve the right to modify these Terms at any time. The "Last updated" date at the top of this page reflects the most recent revision. We will provide reasonable notice of material changes (e.g., via email or a notice on the Service). Your continued use of the Service after changes become effective constitutes acceptance of the revised Terms.
18. Severability
If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. The invalid or unenforceable provision shall be modified to the minimum extent necessary to make it valid and enforceable.
19. Entire Agreement
These Terms, together with our Privacy Policy and any separate order forms or agreements, constitute the entire agreement between you and Denobiq Inc. regarding the Service and supersede all prior agreements, understandings, and communications.
Contact
For questions about these Terms: info@denobiq.com
Denobiq Inc. • Toronto, ON, Canada
